Skip the wait and schedule your ER reservation in under 2 minutes. Text ‘ER Now‘ to (847) 692-1896 to schedule.

ER Wait Time: 10 minutes | If you are having a medical emergency, call 9-1-1.

Pay My Bill     Patient Portal

Notice for BCBSIL Members: Prime Healthcare hospitals remain in-network with BCBSIL.
Learn more → View important information

Pay My Bill

Home 9 Pay My Bill

For visits prior to 11/03/2025

Use the button below to manage your payment online:

Submit payment for my account

If you have any questions or would like more information about your bill, please contact our Patient Accounting Department at 833-272-7581, Monday – Friday, 8:00 am – 5:00 pm (Central Time).

For visits on or after 11/03/2025

Use the button below to manage your payment options online:

Online BillPay

If you have any questions or would like more information about your bill, please contact our Patient Accounting Department at 844-746-5501, Monday – Friday, 8:00 a.m. – 4:30 p.m. (Pacific Time).

Financial Assistance: We are committed to providing quality healthcare, regardless of your ability to pay. Learn about our financial assistance program. 

Information for Blue Cross Blue Shield of Illinois Members

Prime Healthcare recently became aware that Blue Cross and Blue Shield of Illinois (BCBSIL) distributed a letter stating that Prime Healthcare hospitals and physicians may leave the BCBSIL network on June 1, 2026.

While negotiations are ongoing, Prime Healthcare hospitals and physicians remain in-network with BCBSIL. Our priority is ensuring patients continue to have access to the care they need.

Patients should continue to keep scheduled appointments and procedures.

For additional details and the full Prime Healthcare statement, please visit here.